Start with the conversation
Keep the relationship in view when handling messages and comments. A connected inbox reduces the distance between a question and the team best placed to help.
Social Inbox & Conversations
Give every conversation its context.
Bring social conversations into your wider workflow, so customer questions and useful opportunities are easier to follow.
Social Inbox & Conversations, with the wider workflow in view.
Build continuity
Social CRM and lead-management workflows help connect a conversation with the person and the context behind it. Keep thoughtful follow-up at the center of your process.
Work as one team
Give customer-facing work a place alongside content and campaigns. Coordinate responses without making people piece together the story across disconnected tools.
In everyday work
Make the context part of the process.
A customer asks about an offer they saw in a campaign. Your team needs to understand the question, the campaign, and the next useful response. A connected social operation makes that context part of the work instead of another search.
Part of a connected suite
Bring this work together with content planning, conversations, and performance learning. A more connected process keeps the next step in view.
Specific functions depend on your plan, connected provider, official access, and permissions. No feature is implied to work identically across all networks.
Before you get started
Are all messages available from every network?
No. Inbox access, conversation history, and reply options depend on the network, account type, approvals, and permissions.
How can I get access?
Join the waitlist with your email address. We will keep you informed as early access becomes available. Joining does not create a paid subscription or guarantee an access date.
A more connected way to work
Your next chapter in social starts here.
Bring your content, conversations, and team into one connected workspace. Join the waitlist to hear when access becomes available.
Join the waitlistNo payment required to join. No promised launch date.